What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I highly recommend Hearing Centers of Charlotte County The staff is very friendly and helped me fill out the paperwork. Wayne is the audiologist I met with and made me feel very comfortable and is very qualified to access any issue you might have. The equipment is state of the...

Ed Hauser, on Google

Wayne n Kim are an awesome team. Wayne is a tremendous Audiologist n a friendly, personal, knowledgeable professional.

Kent Robarts, on Google

It was a very nice hearing exam! The Hearing Examiner was gracious and accommodating! Also explained the difference in hearing aids and when I asked what hearing aid would be good for me! He chose one I was already familiar with!

James Brown, on Google

Wayne and Kim are great to work with. They take the time to make sure I'm satisfied with their service and hearing aids. Starkey brand works perfect for me.

Charlie Hallquist, on Google

Hearing Centers of Punta Gorda on Tamiami is a very fair and considerate hearing center. I bought one hearing aid probably 6-9 months ago and it has been a dream come true. The follow up service is extraordinary and includes batteries and wax guards free of charge. I would highly...

Craig Hart, on Google

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